General:

Where are you located?

914 Mainstreet S, Sauk Centre, MN 56378. We are next to Subway and the trailers are located on the South side of the parking lot

Do you deliver?

Yes, for an additional fee.

Is there restrictions as to where I can take the rental?

No. We allow our trailers to be taken anywhere within the United States. The trailer needs to be returned to the pick-up location.

What is the pick-up and return procedure?

Failure to arrive on time for pick up can result in a late fee. Renter is advised to call ahead to avoid late fee. No call and 30 minutes late for pick up or return will result in a $25 late fee. No call and 45 minutes late for pick up will result in cancellation and loss of payment for rental. No call and 45 minutes late for return will result in being billed an additional day. No after hour returns! We require a Next Level Rentals and Leasing employee to do a proper check in and inspection of returning equipment for damages.

What if I need to extend my rental?

If you need to extend your rental, please login and extend your rental before the return date and time. Failing to extend your rental during this time will result in another transaction being needed.

Towing:

What are some useful tips for towing?

-Use a spotter to help when backing a trailer

-Trailers should never be towed more than 65 MPH

– Make sure to raise the jack completely to avoid damage

-Make wider turns at corners and/or curves to accommodate the trailer you are towing

-Check the trailer tire pressure

-During stops, always check the coupler to ensure it is still seated on the hitch ball and in the latched position with latch pin present. Check the trailer connector to ensure it is completely inserted in the 7-way socket. Ensure safety chains are to the vehicle correctly.

Is there restrictions to what I can haul?

Yes. Hauling hazardous materials are not permitted. Feel free to contact us if you have questions regarding specific items.

Are trailers equipped with tie down points?

Yes. Our trailers are equipped with different tie down points to accommodate your hauling needs.

What if I damage a trailer?

Please contact us immediately if damage occurs during your rental. Upon return of your rental, the trailer will go through our return inspection process. We will assess the damages and will discuss with you at this time. Pictures are taken at pick-up and upon return to ensure you are not held responsible for damage that you did not cause. If damage has occurred, we will contact our insurance adjuster for an estimate of damages. Your security deposit will be held until cost of damage & repairs is discussed and agreed upon.

Fees, Policies and Requirements:

Is there an age requirement for renting?

Yes. You must be 25 years old to rent our equipment.

Is the security deposit mandatory?

Yes. The deposit is required to secure your rental. You will see a charge of $500 held on your card as ‘pending’ online. The security deposit will be held on your card until return of the rental if no damage is found during the return inspection process. If there is no damage or issues, the security hold will be lifted within 5 business days.

Is insurance required for rentals?

Yes. We require you to have full coverage insurance. You will need to submit a picture or pdf of your towing vehicle insurance during the checkout process.